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Privacy Policy

INFORMATION WE COLLECT

Personal Information: When you use our website, register for classes, or interact with John's Academy of Gymnastics ("JAG," "we," "us," or "our"), we may collect personal information that you voluntarily provide, including but not limited to:

  • Names (parent/guardian and child)

  • Contact information (email address, phone number, mailing address)

  • Date of birth and age

  • Emergency contact information

  • Payment and billing information

  • Medical and health information relevant to safe participation in gymnastics activities

  • Account login credentials

  • Program preferences and enrollment history

Automatically Collected Information: When you visit our website www.jagymnastics.org , we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on pages

  • Referring website addresses

  • Date and time of visits

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences, though disabling cookies may limit certain Site functionality.

Photos and Videos: We may collect photographs and videos of participants during classes, events, and competitions for promotional and instructional purposes, subject to the media release provisions in our Terms and Conditions.

HOW WE USE YOUR INFORMATION

Service Delivery: We may use your information to:

  • Process class registrations and enrollments

  • Manage your account and communicate about schedules, sessions, and programs

  • Process payments and maintain billing records

  • Provide customer support and respond to inquiries

  • Ensure participant safety through emergency contact information and health disclosures

  • Evaluate student progress and program placement

Communication: We may use your contact information to:

  • Send important updates about classes, schedules, closures, and facility changes

  • Notify you of special events, clinics, open gyms, and promotional offers

  • Deliver newsletters and program information (if you've subscribed to our mailing list)

  • Respond to your questions, comments, or requests

Safety and Legal Compliance: We may use your information to:

  • Maintain a safe training environment

  • Respond to medical emergencies

  • Comply with legal obligations and regulatory requirements

  • Protect our rights and property

  • Prevent fraud or misuse of our services

Marketing and Promotion: With appropriate consent, we may use photos, videos, and testimonials featuring participants for:

  • Website content and social media posts

  • Printed marketing materials and advertisements

  • Promotional videos and facility displays

  • Showcasing program success and student achievements

Site Improvement: We may use automatically collected information to:

  • Analyze website traffic and user behavior

  • Improve Site functionality and user experience

  • Troubleshoot technical issues

  • Optimize content and navigation

Sharing Information: We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist with payment processing, email communications, website hosting, or other operational functions, under strict confidentiality agreements

  • Legal Requirements: When required by law, court order, subpoena, or government request

  • Safety and Protection: To protect the rights, property, or safety of JAG, our staff, participants, or others

  • Business Transfers: In connection with any merger, sale of assets, or acquisition of our business

  • With Your Consent: When you explicitly authorize us to share your information

Data Security: We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and encrypted data transmission

  • Restricted access to personal information by authorized personnel only

  • Regular security assessments and updates

  • Secure payment processing through trusted third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account

  • Comply with legal, regulatory, or contractual obligations

  • Resolve disputes and enforce our agreements

  • Maintain safety and liability records

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

WHAT TO INCLUDE IN THE PRIVACY POLICY

YOUR RIGHTS AND CHOICES

Access and Correction: You have the right to access, review, and update your personal information. You may:

  • Log into your account to view and edit your profile information

  • Contact us directly to request access to information we hold about you

  • Request correction of inaccurate or incomplete information

Opt-Out of Communications: You may opt out of receiving promotional emails and newsletters by:

  • Clicking the "unsubscribe" link in any promotional email

  • Contacting us directly with your opt-out request

  • Updating your communication preferences in your account settings

Please note that even if you opt out of promotional communications, we will still send you essential service-related messages regarding your enrollment, class schedules, safety notifications, and account information.

Photo and Video Opt-Out: If you do not wish for photos or videos of you or your child to be used for promotional purposes, you must notify us in writing. We will make reasonable efforts to honor your request, though we cannot guarantee that you or your child will never appear in group photos or videos.

Cookie Management: You can control cookies through your browser settings. Most browsers allow you to:

  • Block all cookies

  • Accept only certain cookies

  • Delete cookies after your browsing session

  • Receive notifications when cookies are being set

Please note that disabling cookies may affect your ability to use certain features of our Site.

Children's Privacy: JAG programs serve children under the age of 13. We collect personal information about children only with parental or guardian consent and only as necessary to provide our services. Parents and guardians have the right to:

  • Review the personal information we have collected about their child

  • Request deletion of their child's personal information

  • Refuse to permit further collection or use of their child's information

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect more information from children than is reasonably necessary for participation in our programs.

To exercise these rights, please contact us using the information provided below.

Data Portability: Upon request, we will provide you with a copy of your personal information in a commonly used, machine-readable format where technically feasible.

Third-Party Websites: Our Site may contain links to third-party websites, including social media platforms. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

Changes to This Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our Site with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us: If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

​

John's Academy of Gymnastics
2 Toelles Road, Unit 1
Wallingford, CT 06492

Phone: (203) 269-5244
Email: jagymnasticsllc@gmail.com

Hours:
Monday - Friday: 2:00pm - 8:30pm
Saturday: 8:00am - 5:00pm
Sunday: Closed

Effective Date: This Privacy Policy is effective as of December 30, 2024 and governs all information collection and use by John's Academy of Gymnastics.

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